Shipping and Delivery
A domestic parcel, start to finish
Your order leaves the warehouse nearest you and travels with FedEx or DHL inside your own country — a domestic delivery, no border for it to cross and no customs form for you to deal with. Lines not held locally come in from our Hong Kong factory to that warehouse first, so the leg that reaches your door is still domestic.
Packed discreetly, with temperature control where the line needs it. Tracking goes out when the parcel is booked, normally within 24–48 hours of dispatch, and updates on the carrier’s own page from the first scan.
Freight is a flat $40 per parcel, whatever is in it, with no threshold to reach. Dispatch is within two business days of cleared payment; a domestic parcel then runs 2–4 business days.
One thing to know before it arrives
On some routes the parcel is cleared through a bonded facility before it goes onto the delivery van, and that facility raises a bond against the consignment before it will release it — a hold in the parcel’s name, in two instalments, returned in full when the delivery completes. It is not a fee and not a duty. The facility mails you about it at interpostmail.com when the parcel reaches them, and the rest of this page is only there if you want it.
About the Bond: What It Is — and Is Not
It is
A facility requirement, raised by the bonded facility and not by the carrier.
Assessed once, against the declared value of the consignment, and charged once per consignment — never per kit and never per vial.
Held in an account that carries the consignment number, and refunded in full, in one movement, with the delivery.
It is not
It is not customs duty, import VAT or a sales tax, and it does not depend on what the goods are — only on what the waybill declares them to be worth.
It is not an insurance premium that disappears. Every dollar put on the account comes back off it.
It is not affected by freight: the flat parcel charge does not reduce the bond, because the bond follows the value of the goods.
How the Assessment Is Worked Out
The facility assesses 20% of the declared value on the first band — stage two is then 60% of stage one — and the rate tapers as the value rises, so the bond always stays a fraction of what the consignment is worth rather than overtaking it. The band is set from the goods value of the order:
| Consignment value | Stage 1 assessment |
Stage 2 release |
Total |
|---|---|---|---|
| Under $250 | $59 | $35 | $94 |
| $250 to $499 | $109 | $65 | $174 |
| $500 to $899 | $169 | $101 | $270 |
| $900 and over | $239 | $143 | $382 |
Stage two is always 60% of stage one, so the second line is the smaller step of the two. The exact figures for your own consignment are quoted in the carrier's first notice and shown against the consignment number on the tracking page — the table above is the schedule those figures come from.
The Two Stages, and When Each Falls Due
The first instalment opens the bond account. It covers the assessment the facility carries while the consignment sits unopened in bonded storage. Until it is on the account the consignment does not move at all, so this is the line the tracking page goes quiet for.
The second instalment is drawn against the same account only once the assessment is closed and the facility is ready to hand the consignment on. It is quoted to you at that point, never quoted up front with the first, because it can only be raised when the release is actually being prepared.
Two instalments is the whole of it. Once the second line is cleared the account is closed and nothing further is charged — not a storage line, not a handling line, not a duty line later.
How to Pay an Instalment
Instalments are paid in crypto, straight to the facility's account. The notice — from [email protected] — carries the exact amount, the address for that consignment and a link to its tracking record; the same address is encoded into a QR code on the notice and on the tracking page, so it can be scanned rather than copied. The parcel shows on interpostmail.com by its consignment number throughout.
A fresh address is issued for every consignment, and the consignment number goes in the payment note. That note is how the facility ties a payment to a parcel — an amount sent from the right wallet without the reference can take a day to place and will hold the consignment for exactly that long.
Cheapest to send and the fastest for the facility to confirm.
Settles to the dollar; the amount matches the notice exactly.
Accepted, though network fees make it the slowest to land.
Also taken. Use the asset's own network, never a wrapped or bridged form.
How the Refund Works
The bond is released when the delivery is completed. Because both instalments sit against the same consignment, they are refunded together and in full in a single movement — the whole of the table above, not a share of it.
The refund goes back to the address the bond was paid from, so keep the sending wallet reachable until the parcel lands. It is returned in crypto, in the asset it was paid in.
A bond that a consignment has drawn on early is not a credit note you have to chase: the delivery is not closed until the release is done, and the release is not done until the whole bond is back where it came from.
Still Have a Question About It?
The FAQ covers the bond, and the contact page reaches us if a notice ever arrives with a figure that does not look like this schedule. Payment methods are on the payment page.
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